FAQ

  • Can I get samples of the EMC products?

    Yes, we can provide samples for a small fee.

  • What size do your products come in?

    Our products come in various sizes, DeckTop Roof Tiles - 1.00", EquiTile - 1.00", Kid Kushion Tiles - 2.50", 3.50", Paver Tiles - 1/2", 3/4" , SportPlay Mats - 1.00"

  • How much does shipping cost?

    Shipping costs vary depending on volume and location, please reach out to us for a quote.

  • Are your products made in USA?

    Yes, all of our products are manufactured in Moreno Valley, CA.

  • Can I customize the color of my tiles?

    You can customize EDPM tiles, please contact us for more information on the color options

  • Is there a minimum order of tiles to order?

    There is no minimum for our standard color options. Special order colors are subject to a minimum order quantity of 160.

  • Do you offer warranty for your products?

    Yes, we have a 5 year Limited Material Warranty.

  • What is ASTM

    ASTM International is one of the world's largest international standards developing organizations. Defined and set by us, ASTM standards improve the lives of millions every day. Combined with our innovative business solutions, they enhance performance and help everyone have confidence in the things they buy and use - from the toy in a child's hand to the aircraft overhead. By understanding commercial needs and consumer priorities, we touch every part of everyday life - helping our world work better.

  • Are your products ADA compliant?

    Kid Kushion playground tiles are ADA compliant and meet ASTM and CPSC requirements.

  • What is IPEMA?

    IPEMA stands for the International Play Equipment Manufacturers Association. It's a non-profit trade association that represents and promotes manufacturers of playground equipment and surfacing materials. IPEMA also provides a third-party product certification program for public play equipment and surfacing materials in the U.S. and Canada, ensuring they meet safety standards. 

  • Have your products been tested for critical fall heights?

    Yes. Kid Kushion playground tiles are IPEMA Certified under ASTM F3351 for fall heights up to 8 feet.


  • What is your Return Policy?

    Each item is made specifically for your order, this allows high-quality standards and personalized options. For this reason, returns and/or exchanges are not offered.